Customer Charter

Dear Customer,

A Plus Skip Hire is an Irish waste and recycling company. Each day we aim to provide a premium value for money service that meets the needs of both our Commercial and Household customers. This aim is understood by all staff at all levels in the organisation.

Our Commitment To Service Is Summarised As Follows:

  • Service

We will provide you with a quality service every time.

  • Value

We will provide you with a compliant value for money service. We will help you save money by recycling more.

  • Understanding Needs

We will listen to you and agree what your needs are and then agree a service to best meet your needs.

  • Continuous Improvement

If you have a service issue – we will listen to it, investigate it, apologise for any deviations from agreed service, agree a fix and learn from it.

  • Respect

We will treat every customer with the courtesy and respect that we would expect to be treated with.

  • Compliance

We will ensure that all our permits and licences are kept up to date and advise customers on their obligations in relation to waste management and recycling.

Thank you for your valued custom and support of an Irish business. We really appreciate it and look forward to working with you in the future.

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